Soot behaves differently on porous drywall than it does on non-porous tile or metal, and our Catalina, AZ technicians adjust technique accordingly.
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Chemical sponges lift soot instead of smearing it further into the surface.
We match method to material, not the other way around.
Soot turns corrosive on metal within about 48 hours — we move quickly.
Standard vacuums push soot particles back into the air — ours don't.

Sponges are swapped frequently, since a saturated sponge starts redepositing particulate.
Vacuuming first prevents particulate from smearing once surfaces get wet.
Different chemistry entirely from what porous drywall needs.
We prioritize metal surfaces early because the corrosion clock starts immediately.
Ceilings get cleaned first so falling residue doesn't recontaminate clean walls.
Cleaned on the same visit, not a separate appointment.
A technician answers and mobilizes the fastest available crew.
Mobile units are equipped for both porous and non-porous surfaces.
Surfaces assessed by type before a written price is quoted.
Nothing closes out until you've inspected the result.
"Our own attempt made the streaks worse — the sponge technique they used actually worked." — Homeowner, Catalina
"They caught the soot on our kitchen faucet before any real pitting started, which the adjuster said saved us a hardware replacement claim." — Homeowner, Catalina, AZ
"I didn't expect the vacuum step to matter, but the carpets ended up much cleaner than our attempt." — Homeowner, Catalina
Wiping tends to smear fine particulate deeper into porous surfaces.
We prioritize metal fixtures early specifically because of that window.
Yes, porous and non-porous surfaces respond to completely different agents.
Cleaning reduces odor, but persistent smell may need a separate treatment step.
Yes, HEPA extraction handles soft surfaces before any wet cleaning starts.
Our Soot Cleanup crews cover Catalina and the surrounding zip codes, with HEPA equipment staged locally for fast response.
